Do you do a proper post-mortem or does everyone just move on?
And during the incident itself — how do you handle handover if it drags past shift change? Does the new person have any context or are they starting from scratch?
Do you do a proper post-mortem or does everyone just move on?
And during the incident itself — how do you handle handover if it drags past shift change? Does the new person have any context or are they starting from scratch?
Do you do a proper post-mortem or does everyone just move on?
And during the incident itself — how do you handle handover if it drags past shift change? Does the new person have any context or are they starting from scratch?
Do you do a proper post-mortem or does everyone just move on?
And during the incident itself — how do you handle handover if it drags past shift change? Does the new person have any context or are they starting from scratch?
Not looking for the textbook answer.
I mean the real process — how many tabs are you jumping between, how long does it usually take, and be honest — have you ever just restarted things and hoped for the best?
Curious what the actual experience looks like for small teams without a dedicated SRE.