u/MistakeNo265

I rented from Hertz for the first time this past weekend. Had the nicest young man wait on me when I checked in and same one when I checked out. Each time he had to adjust the receipt as HERTZ had added fuel option fee for $48.46 and toll fees for 29.98. He took them off the receipt and showed me the new total of like $174. So TODAY I look on the internet just to check the receipt and both fees are back on there. And as you all know, NO WAY to talk to a person at the Denver Airport location. AAA supports Hertz but I am definitely sharing this experience with them and will never be a customer from them again. I am just shocked at the mess this company is in.