u/MistyLove_4715

I might have to learn sign language in order to keep my job. Extreme call volume!!

Any time the call que hits zero, they send 3-4 people home. Then the numbers jump into the 20's and higher and stay for the rest of the shift. I talked so much in 1 hour, my face/jaws began to hurt!! After hour 2, my voice started going out! I don't talk much outside of work. If this keeps up, I'm going to literally have to go mute when I'm NOT clocked in. I need to learn sign language to communicate off the clock. I'm complete serious.

It would be easier to do this than to try and find another job in my situation and in this economy. What a pathetic life I have if this is what I have to do just to make ends meet.....

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u/MistyLove_4715 — 3 days ago

Burnout! I can't afford to work, I can't afford to quick and I don't qualify for disability.

*venting*

I have complete burnout if this job after 3 years. The company is nice. It's the idiot customers that have totally numbed my existence.

I have several medical issues that will only allow me to work part time. That's not enough money to pay for basic necessities. Especially with groceries being so expensive. Thanks to the changes from our "leadership", I've lost all of my resources.

I literally have to work my off days just to make rent. It's like torturing myself to go to work MORE to make ends meet.

The bad part, I don't know what type of job to search for with my limited physical abilities.

I'm sorry. I needed to get that out. I really don't have anyone who would understand this. It's crazy how the job you hate is where you need to spend the most time!!

reddit.com
u/MistyLove_4715 — 25 days ago

"Huh?" Nope! We are not doing that today! Use your hearing aide, turn the TV/stereo down, take me off speaker or ALL OF THEE ABOVE!!

Me: Will this be for pick up or delivery?

Customer: Delivery

M: May I have the address?

C: HUH?

>Automatically, I need to know where to send your damn food dumb dumb!!

*Or*

M: I'm ready for your credit card number.

C: Are you ready for the number?

M: 🙄 Yes

C: X X X X....

M: OK, and the expiration date?

C: HUH?

>Any time you give ANYONE your credit card number, you HAVE to give the the freaking expiration date you nitwit!!!

This was my whole shift... ALL... NIGHT.... LONG....

I had a cousin who was losing her hearing for years and no one knew it. She got good at reading lips and anticipating conversation.

reddit.com
u/MistyLove_4715 — 2 months ago

I will never again work Saturday night! Friday night is bad enough...

I covered for a friend who needed tonight free and I needed the extra hours. It's been a long time since I've worked on Saturday night. The que was 50 deep when I went in and only released briefly to 0 a couple of hours later. (When it does, they send people home to 'save employee hours') 2 minutes later it was back to 52!

My first call was:

Me: Hello, Misty speaking may I have yo...

Customer: I want an Italian sandwich with a large order of fries. HELLO!!!!

M: Hello

C: Can you hear me?

M: May I have your phone number?

C: Oh? 832-555-1234

*EVERY SINGLE CALL ALL NIGHT LONG DUMB SH#T! ! !*

I will eat hot dogs and noodles before I work Saturday nights again!!! I was so frazzled when I left, I was standing at the bus stop in the rain hold my umbrella and just forgot to open it!

reddit.com
u/MistyLove_4715 — 2 months ago

You ask me a question, but won't stop talking long enough for me to answer it.

The customer calls and he starts off by asking me what deals or specials do we have on certain food combinations:

Me: We don't have anything for that particular combination, but...

Customer: Nothing for even 2 of the 3?

M: No, but what...

C: You usually have decent deals around this time of year.

M: I can offer...

C: Well, let me have >and he began his order<

Because he kept cutting me off and wouldn't let me get a word in, he paid full price!!

reddit.com
u/MistyLove_4715 — 2 months ago

I don't care it's a new number!!! Write the darn thing down. Put it in a memo on your phone. Yes, we can see the number. No, we are NOT going to tell you that. I'm not your babysitter! Grow up and learn your information!

reddit.com
u/MistyLove_4715 — 2 months ago