why is purolator distinctly awful
For my work I receive around 10 shipments (usually 2-4 packages each) from a myriad of companies. Specifically FedEx, UPS, Canada Post, and of course Purolator.
How the hell is it that Purolator is the ONLY company that I consistently have issues with. Like genuinely 9/10 shipments never reach my home. 2/9 undelivered will ever have a doortag provided, and the ones that don't seem to be a hellscape to retrace.
My rage has been sparked by a particular incident where my company sent me 4 packages that never arrived, apparently they attempted to deliver and sent them back when no one picked them up. My company sent 4 new packages, before they could blame me for not being home again, I changed the delivery address to arrive at a pick up location. 4 days later, ERROR ATTENTION DELIVERY DELAYED!!!
I called and they told me "looks like they were waiting for approval to be sent to the pick up location, I will give it now".
Alas I am notified that they arrived. Low and behold only 3/4 did.
I called again "one was put in a different truck and it should arrive tomorrow"
I went to the pick up location, NOPE.
I called again "the address had an error".
How can 1/4 of the packages have the wrong address when they were all shipped around together and literally look identical 😭.
Now I am waiting for this last package for a job I should've finished over 2 weeks ago. If it was ANY other company I would've had 0 issues. I have no clue who the hell would keep choosing Purolator for their packages, and you can't convince me that they AREN'T conducting some dubious business to continue running.