u/MoreSecurity6562

Do I as an employee have to pay for a delivery refund out of pocket? UPDATE

Location: England

Original post

Update: I went into work yesterday and my manager wasn’t in so the assistant manager was leading the shift. He knew about the cash sum I had to pay and I told him I had it with me but that I wanted an online invoice for the cash sum (that shows the money was going to go to a Burger King bank account) sent to me before I payed. He said he didn’t know how to do it and told me to ask my manager to do it on my next shift (today) instead.

Fast forward to about 15 minutes ago, I get an email stating that I have a disciplinary hearing this Monday (the 18th) due to poor work performance. I responded to the email and asked if I still had to come in for my shifts for the rest of the week and my manager replied quickly with a yes. I then sent another email asking her for an online invoice that is credited to a Burger King bank account (so that I had proof of her asking me for this) for the cash refund sum she asked for and for the contractual disciplinary process (so that I could send it over to my union representative) too. But, surprise surprise she hasn’t responded.

The letter stated that I am allowed to have either a Union representative or a colleague of my choice available to accompany me at the meeting so that’s what i’m probably gonna do. I’m looking into joining the National Union of Students. However, I’m lowkey thinking of just quitting and telling her she can have fun getting power trips off of ridiculing young people who have good lives and jobs ahead of them for the rest of her life. The issue is that I don’t know if that means I’d get my pay though? I know it’s not illegal to give no quitting notice but in a situation like this where my job is already on the line cause of this disciplinary hearing I don’t know if she’d be entitled to just let me go with no pay at all.

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u/MoreSecurity6562 — 7 days ago

Do I as an employee have to pay for a delivery refund out of pocket?

Location: England

I'm a new hire (i’ve been working there for about a month) Burger King UK employee in England and I have been told by the management at my branch that I have missed out a few things in some delivery orders and that I need to pay for the refunds that the customers have ordered out of my own pocket.
They are saying that they checked the CCTV and that it was in fact me who messed up all these orders. In addition to this, management is also telling me that I need to pay this sum in cash as their card machine 'doesn't work. My family and friends are telling me not to pay it and to ask for some sort of contractual proof on whether I actually have to pay it or not. My manager is quite mean and I'm pretty sure she has some sort of vendetta against me so i'm kinda scared to challenge her. I'm also not sure if my branch is a franchise or not and how that could impact the rules around a situation like this. Does anyone have any advice on what l should do in this situation and if what they're asking for is legal or not?

reddit.com
u/MoreSecurity6562 — 9 days ago

Do I as an employee have to pay for a delivery refund out of pocket?

I'm a new hire Burger King UK employee and I have been told by the management at my branch that I have missed out a few things in some delivery orders and that I need to pay for the refunds that the customers have ordered out of my own pocket.
They are saying that they checked the CCTV and that it was in fact me who messed up all these orders. In addition to this, management is also telling me that I need to pay this sum in cash as their card machine 'doesn't work. My family and friends are telling me not to pay it and to ask for some sort of contractual proof on whether I actually have to pay it or not. My manager is quite mean and I'm pretty sure she has some sort of vendetta against me so i'm kinda scared to challenge her. I'm also not sure if my branch is a franchise or not and how that could impact the rules around a situation like this. Does anyone have any advice on what l should do in this situation and if what they're asking for is legal or not?

reddit.com
u/MoreSecurity6562 — 9 days ago