Hey all, trying to figure out the best way to support my parents (both on traditional Medicare) as they’re starting to deal with more health issues.
The biggest challenge has honestly just been navigating everything like appointments, referrals, understanding what’s covered, coordinating between different doctors, etc. It’s kind of overwhelming and I can’t always be on top of it 24/7.
I recently saw an ad for a company called Pinnie (https://pinnie.com/) that seems to offer a dedicated healthcare advocate to help with this stuff (scheduling, care coordination, explaining benefits, etc.). From what I understand it may even be covered by Medicare in some cases, which surprised me.
Has anyone here used something like this before, either Pinnie specifically or any kind of patient advocacy service? They claim its covered by traditional Medicare so am strongly thinking about it but want to make sure its legit.
Curious about:
- Is this actually helpful or just another layer of complexity?
- Do they really add value vs just managing things yourself?
- Anything I should watch out for?
Would really appreciate any firsthand experiences or advice.