u/Most-Awareness7987

I raised an advance claim on 14th July. It said processing but again went back to claim submitted at portal today.
The grievance portal does not let me submit and throws error when I submit and closes off.
I raised a grievance at Citizen portal on 16th August but turn around time is 21 days.
The PF ACCOUNT is for Bangalore central.
What can I do to get it settled, the customer care number 14470 takes me to IVR and disconnects, was able to reach them twice and they just mention server down.