Need help understanding an EPFO EPS issue because the grievance response makes no sense to me.
My situation:
> First employment: my PF qualifying salary/basic was above 715k when I joined EPF, so 1 was correctly treated as non-EPS.
> In my second employment, my basic dropped below $15k and the employer enrolled me into EPS.
> Third employment continued the EPS status.
Earlier, my PF transfer from the first account to the latest account kept getting rejected because of this EPS/non-EPS mismatch.
After multiple grievances and after submitting salary slips proving my first employment salary was above the EPS threshold, the transfer was finally completed successfully.
Now I applied for withdrawal of PF AND EPS, and
EPFO is again using the same issue/reasoning.
Their grievance reply says my account was
"erroneously transferred as non-EPS" and that they will do "EPS bifurcation corrections".
But my understanding is:
If I was not eligible for EPS in my first employment, then I should never have been enrolled into EPS later either.
So shouldn't the fix be removal of EPS altogether instead of bifurcating contributions?
Am I misunderstanding EPS eligibility rules here, or is EPFO handling this incorrectly?
And they're responding very rudely when I called and tried to understand the situation.