Need help with my dad's Gmail account
3 days ago, Google sent my dad an email saying a sign-in attempt was blocked because of suspicious activity. Today, he got signed out of his Google account and now we can't get back in. (I'm not sure if he got signed out today or just realised it today)
He doesn't remember the password, and the one we think is correct isn't working. When we click "Try another way," it only gives us options like Google Authenticator (which he never had), sending a code to his Gmail (which we can't access), or another recovery email that looks like "bra......@ou..... com". He doesn't recognize this email at all and has never used Outlook.
He also doesn't have backup codes.
Has anyone had something similar happen? Especially the unknown Outlook recovery email part? If you managed to get your account back, what actually worked?
Would really appreciate any help 😭😭😭