Disabled Account Problem
hi, so last august 7 my sister's account was suspended then a few minutes later mine was too. after about less than 5 minutes our accounts have both been permanently disabled.
last august 16, i filed for a support case on meta verified using my instagram account. i asked them to review the decision on my facebook account. they got back to me last august 28 saying that my account has been reinstated. when i tried opening it, it still keeps showing me the permanently disabled screen. i followed up, contacted a few agents again. 2 agents confirmed that my account status says reinstated and active and to just wait it out.
until now, my account is still disabled. are there any situation here similar to mine? did you get your facebook account back and if so how long did it take. should i also renew my subscription to ask them? i have created like 6 tickets already and my account can't still be accessed yet.