How do you manage a client that is simply lying?

I have a client who negotiated a commercial deal last year that the contractor included a specific VE item within that deal.

The deal was a verbal offer and handshake at the time, later confirmed in writing (and then formally in the contract).

But now the client is stating they never agreed to this, that the contractor is being dishonest and they want a word with the contractors MD (fairly big contractor - Tier 1A or so).

How do you manage a client like this? The client is wrong and is actually holding up progress now. But even worse, the contractor now naturally doesn’t trust them, so any goodwill gestures are out the window.

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u/MrJayHChrist — 9 days ago
▲ 3 r/UKJobs

Was telling a colleague that I handed in my notice and the rest of the office walked in and overheard.

I work in a small office of less than 10 people.

Thought it was just myself and one colleague still in the office and told him I handed in my notice.

As we were discussing it, 3 others came back into the office, after I thought they had gone home and now they all know.

The managing partner is really pissed off at me now.

In my defence, I told all the partners I would be telling the rest of office this week. Just didn’t expect it to happen how it did.

I was in week 3 of 8 week notice before I told anyone.

Should I have just let it be and let the partners inform the office? I wanted to give people warning so they aren’t just dumped with all my work load with no notice

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u/MrJayHChrist — 1 month ago