Anyone else get offered 1€ to stay with Sports for two months?
I recently signed up for a Now 'sports month membership'. When I attempted to cancel after three months, they offered me two more months at 1€ per month - I accepted.
A month later, they attempted to charge me 20€ again + 5€ for 'boost' which I never signed up for.
I attempted to cancel and they said I never confirmed the 1€ offer (I did but never got an email) and that I was on a 12-month contract that I couldn't cancel until April.
This was a lie and my own receipt proved it. Detail below.
I'm currently considering complaining them to the consumer protection authority.
DETAIL
NOW's order confirmation email of that date, attached, states: "Your membership will roll on from month to month." Its Terms and Conditions state, repeatedly: "Monthly memberships auto-renew until cancelled" and "You can cancel your Membership at any time in My Account." No 12-month minimum term is stated anywhere in the confirmation or its Terms and Conditions.