u/Mundane_dreams69

▲ 8 r/Lenovo

Never buy a Lenovo (awful computer and you can't even leave a review)

So I just wanted to share my experience in the only way that I currently can. I purchased a Lenovo X9-14 aura edition thinkpad last September, it has since had multiple technical issues including a wifi issue that is known to be present in this laptop, a Bluetooth issue, slowness and now sound issues.

I won't go into too much detail as to what the issues are as that is not why I am writing this. I have gone through in person repair for this as well as lots of exchanges over email with the tech team and I have been transferred multiple times. It has been weeks and the laptop is still not fixed and it has been a nightmare.

I am writing this because I noticed an email in my inbox from a few months ago to review the product and I really wanted to share my awful experience but the link was expired. Given that it had only been about 10 months into having the Lenovo that I realized this, the link clearly expires very quickly to prevent people from giving negative reviews after having it for a few months.

Overall, this laptop is incredibly awful and disappointing and I would really like to actually get it refunded but they have told me on multiple occasions that that is not an option. I have talked to them so many times and so many different branches and I am genuinely so frustrated because this was a really expensive laptop and it is so unreliable and I am just mad at myself for even buying this shit laptop in the first place.

Sorry for the rant but I really wanted to leave a review and reddit is my only option now apparently.

reddit.com
u/Mundane_dreams69 — 3 days ago