Fidium Internet Woes
My household swapped from Xfinity internet a few weeks ago to Fidium fiber internet.
Xfinity was slowing down, costing more every bill, and generally a really bad experience.
Fidium has been a different kind of headache which I'm looking for some possible fixes for before doing anything more drastic...
Basically, we keepseeing devices gain connection and lose connection - might be a few hours at a time, might be a couple days, but does not seem to be connected with any specific event. A computer just sitting will have connection and then lose it. No power cycling, nothing.
They informed us of a "15 device limit". We have a bunch of kids and several adults in our house so we at first thought maybe we had hit that limit, but with all but 3 devices turned on and only one of those devices
had internet we're suspicious of that being the issue.
Has anyone else ran into this with Fidium or does anyone have ideas how to fix this? We already had a Fid tech to our house annnd they broke more than they fixed and after 3 hours just left. 😐
Any constructive input would be appreciated!
*What we have tried:
-Power cycling the modem and router
-Power cycling all devices
-Running device side network trouble shooters
-Reducing number of devices connected
-Running devices through ethernet and through wifi
-Calling tech support
-Having tech support come out to troubleshoot