u/Muye2014

We're building a desktop CNC for woodworking (about 1200×600mm, aimed at furniture makers). Dust collection is solid — we're over 95% efficiency on that front, no complaints there. But it's still an open machine, so it's loud while cutting.
We're debating whether to add a semi-enclosed cover. It would cut the noise noticeably, but it also adds cost and makes swapping bits / clearing chips a bit more of a hassle mid-job.
So — if you were choosing between these two, which way would you lean?

1. Quieter machine, higher price, less convenient access
2. Louder machine, lower price, easier to work on
   Curious what actually matters more to people running one of these at home vs. in a shop.

Has anyone here had issues ordering accessories from Stepcraft?

I purchased their official ATC Automatic Tool Changer kit for my Stepcraft CNC machine some time ago. Payment went through immediately, order confirmation was received.

However, the item has never shipped. No tracking number, no status update.

I have sent multiple emails to their support channel over weeks, tried different contact channels. Zero reply, no acknowledgment at all. My project is completely blocked waiting for this upgrade part.

I’m just wondering if other users have run into similar non‑response / shipping‑delay problems with Stepcraft accessory orders.
Did anyone get this resolved? Should I push for full refund instead of waiting indefinitely?

Order paid, confirmation exists, but radio silence from the vendor.

if someone can help me SO136944