Are me and my wife entitled to compensation for this 10hr 45min delay?
Me and my wife were on a flight the other day which was scheduled to depart at 11:45pm and arrive at 00:55am.
This was delayed several times:
Departure @00:50am | Arrival @02:00am (Reason - Air Traffic Control Capacity)
Departure @1:40am | Arrival @02:50am (Reason - Air Traffic Control Capacity)
Departure @2:40am | Arrival @3:50am (Reason - Waiting for an engineer to come and fix a first aid kit as it had been used in the previous flight).
At this point everyone boarded the flight and were waiting for a while only to be told we would have to dismebark the plane as the crew had gone over 14 working hours.
- The flight was then delayed further to depart @09:30am and arrive @11:40am.
The reasons for the delays are as accurate as possible based on announcements and screenshots we have.
Please help me understand what, if any, compensation we can look into, how we should go about it, and what we should be wary of in the process?
Thank you in advance.