u/Mysterious-Today-961

Hello Enhauto Support Team,

I am reaching out because I am experiencing several communication and control issues with my S3XY ecosystem after leaving it unused for the past 4 months. My vehicle is a 2024 Tesla Model 3 SR (Highland).

My current setup consists of:

• Commander Gen 2
• S3XY Stalk (Turn signal lever)
• S3XY Dash (Screen)

Even though I have installed all the latest firmware updates available over the last few months for the Commander, Dash, and Stalk, and despite restarting the system multiple times (including a full physical disconnection of the Commander from the car's power harness), several features are completely failing:

1. Ambient Light Effects: I cannot get my Tesla's native LED ambient strip to respond. Even though these features are enabled in the mobile app (such as flashing green with turn signals or turning blue with Autopilot), the light strip does nothing.
2. S3XY Stalk: Only the physical turn signal function works. Other secondary assigned actions (such as turning on the rear fog lights) do not trigger or react at all.
3. S3XY Dash: The screen powers on and displays driving data correctly, but certain touch icons on the screen (like the defogging function) do not respond when pressed. Furthermore, I am unable to control or select these functions using the Tesla steering wheel scroll wheel.

It seems like the Commander is only partially working—it reads CAN bus data, but it fails to inject commands back into the vehicle or communicate properly with the peripherals for advanced features.

Could you please guide me on how to fix this? Is there a way to perform a complete factory Hard Reset on the Commander Gen 2, or is there a specific firmware rollback/re-install procedure I should follow to clear this glitch?

I look forward to your guidance. Thank you very much for your support.

Best regards,

Hello Enhauto Support Team,

I am reaching out because I am experiencing several communication and control issues with my S3XY ecosystem after leaving it unused for the past 4 months. My vehicle is a 2024 Tesla Model 3 SR (Highland).

My current setup consists of:

• Commander Gen 2
• S3XY Stalk (Turn signal lever)
• S3XY Dash (Screen)

Even though I have installed all the latest firmware updates available over the last few months for the Commander, Dash, and Stalk, and despite restarting the system multiple times (including a full physical disconnection of the Commander from the car's power harness), several features are completely failing:

1. Ambient Light Effects: I cannot get my Tesla's native LED ambient strip to respond. Even though these features are enabled in the mobile app (such as flashing green with turn signals or turning blue with Autopilot), the light strip does nothing.
2. S3XY Stalk: Only the physical turn signal function works. Other secondary assigned actions (such as turning on the rear fog lights) do not trigger or react at all.
3. S3XY Dash: The screen powers on and displays driving data correctly, but certain touch icons on the screen (like the defogging function) do not respond when pressed. Furthermore, I am unable to control or select these functions using the Tesla steering wheel scroll wheel.

It seems like the Commander is only partially working—it reads CAN bus data, but it fails to inject commands back into the vehicle or communicate properly with the peripherals for advanced features.

Could you please guide me on how to fix this? Is there a way to perform a complete factory Hard Reset on the Commander Gen 2, or is there a specific firmware rollback/re-install procedure I should follow to clear this glitch?

I look forward to your guidance. Thank you very much for your support.

Best regards,