Upgrade last nigh - intermitten service now
I got a notificaiton of an upgrade being done this week (I got excited thinking High Split). Last night internet went down a 11 and I got an email stating "The network upgrade work we previously notified you about has started. It will allow you to get the most from your Spectrum Internet by improving the network quality in your area." It said 11 PM - 8 AM but could be done faster. Well, internet came back on around 7:30 AM and back off. It has constantly been up and down all day. It only goes down for a few seconds but it is long enough to kick me out of all my sessions for work. I added a screenshot of all the "failovers" to my Starlink (only on a standby plan so basically useless for work) after a longer outage. Contacted support and all they will do is send out a tech Friday. My in-laws live basically next door and have the same issues I have contacted Spectrum and they have a tech comming tomorrow. The neighbor is having the same issue and I have tried to get her to call and complain too. How may complaints do they have to have for an area before they will concider it more of a priority issue? (NC - COAX - All houses with issues on same line after the "upgrade". - No rain and been very dry)
