Got mistaken for a Best Buy employee while actively returning something at Best Buy
So I'm standing at the customer service desk waiting to return a router that stopped working after three weeks. I have the box in my hands, the receipt folded on top of the box, and I'm wearing a dark red hoodie and jeans. The employee who's helping me steps away for maybe 45 seconds to grab a form from the back.
In that window a woman comes up, stands next to me, and goes "excuse me do you know where the portable chargers are." I looked at her, looked at the customer service counter I was literally standing at, looked at the return box in my hands, and said "I actually don't work here, I'm just returning this." She goes "oh you just look like you know where things are." I don't know what to do with that information so I just nodded.
The employee came back, saw the whole thing, and to her credit did not laugh. She processed my return very professionally. The router got returned, I got my refund, the woman presumably found the portable chargers eventually.
The part that got me is the "you look like you know where things are." I've been thinking about it for two days. I was holding a broken router in a return box. That's the opposite of knowing where things are, that's the physical manifestation of things not working out. And yet. Apparently I have an energy that reads as competent retail employee and I genuinely don't know if that's a compliment or not.