Council officers added a neighbours number to my file.
England, Hampshire. I received an email from Environmental Health saying they had left a voicemail for me to arrange a meeting and discuss a complaint I had made. When I stated I received no message and queried what number they have on file, I was given a number I had not seen before. I looked up the number on WhatsApp and realised it belongs to a neighbour whom I complained about. This means every time I received updates from EH or they followed up on my complaints, my neighbour received it. I have had cases closed previously due to my "lack of engagement" and just convinced myself it's my phone not working properly and missing calls.
This neighbour has harassed me for years and I've had their family members threaten me with violence to the point they were arrested.
Aside from being a gdpr beach(?) I see it as a safety risk to myself and my child. As soon as I became aware, I submitted a SAR to try find the when of this mix up. I submitted this to the data protection officer at the council offices who employ the EH officer. I was told due to me being a post code out of the catchment, they cannot deal with my request.
What are my next steps? I'm unsure what to do but I do not want to let this go. I did not even receive an apology from the officer who caused this breach, I simply got an email saying "I've added my manager to this thread* and nothing else.
tldr; Council was accidentally giving my information and data to a hostile neighbour for a year.