Company refuses to give me info about a suspect impersonating account
Hi there,
as per title, I recently discovered that someone might have set up an account on an hosting provider, using my VAT id but under a different name. I'm a sole trader and as far as I know my VAT id represents personal data.
I asked the company to provide info about this account, but they refuse to disclose anything. They just mention that the name I provided in the GDPR subject request does not match what's in their records for the given VAT id (I also provided all the official document to verify that indeed my VAT id matches with my company name).
What else can I do other than requesting them to rectify the data? And what can I do next if they do not comply with the request?
Thanks.