u/NevverFap

It suddenly powered off in the middle of a set, cable went slack, and now cable has come loose and won’t retract

At first I thought the battery had gone flat but after plugging it in, it briefly shows a system error (see image) even though it still has 58% battery remaining, and then switches off.

I’m pretty disappointed as we are going on holiday overseas in a few weeks and I’d planned to take it with me.

Has anyone else had this happen, if so, what was the issue, and were you able to fix it yourself or did it need replacing?