u/NguyenQuangAnhz

Hi everyone,

I'm completely locked out of my Google account and I don't know what else to try.

My account is still active, but I cannot sign in.

Here's what happens every time:

I enter my Gmail address.

Google never asks for my password.

Instead, it immediately starts account recovery.

It asks me to enter a verification code that is sent to the same Gmail account that I'm locked out of.

Since I can't access that Gmail account, I can't get the code.

If I choose other recovery options, Google eventually says there are no available methods or it only continues sending the code to the locked Gmail.

The strange part is that I had:

• 2-Step Verification enabled
• A recovery phone number linked to the account
• A recovery email set up

However, even though my phone number is still linked to the account, Google never gives me the option to receive a verification code via SMS or phone call. It only tries to send a code to the locked Gmail account, which I cannot access.

I was using my usual Windows PC and iPhone before being signed out.

I also never get prompted for:

• my password
• Google Authenticator code
• backup codes
• or my recovery phone number

It feels like I'm stuck in a recovery loop where only the inaccessible Gmail inbox is used.

Has anyone experienced this exact issue?

If you managed to recover your account:

• How did you get Google to offer the phone number option?
• Did waiting a few days or using a trusted device help?
• Is there any way to force Google to try SMS or recovery phone instead?

Any advice would be greatly appreciated.

Hi everyone,

I'm completely locked out of my Google account and I don't know what else to try.

My account is still active, but I cannot sign in.

Here's what happens every time:

1. I enter my Gmail address.
2. Google never asks for my password.
3. Instead, it immediately starts account recovery.
4. It asks me to enter a verification code that is sent to the same Gmail account that I'm locked out of.
5. Since I can't access that Gmail account, I can't get the code.
6. If I choose other recovery options, Google eventually says:

>

The strange part is that I had:

• 2-Step Verification enabled.
• A recovery phone number.
• A recovery email.
• I was using my usual Windows PC and iPhone before being signed out.

However, Google never asks me for:

• my password,
• Google Authenticator code,
• backup codes,
• or my recovery phone number.

It only keeps trying to send a verification code to the Gmail account that I'm already locked out of, which creates an impossible recovery loop.

Has anyone experienced this exact problem?

If you recovered your account:

• How did you get Google to stop sending codes to the locked Gmail account?
• Did Google eventually allow you to use another verification method?
• Did waiting several days or weeks help?

Any advice would be greatly appreciated.

Thank you.