u/Nichole1974

Does anyone know if you are supposed to be able to see the housing for the heads up display reflecting onto the windshield? When the sun comes into my windshield at certain angles I can see the housing and wires reflecting onto the windshield. I would just think for the amount of money these cars cost, they could put a better housing or make it look neater. I just got my Escalade back from the dealer and they checked the heads up display and said that’s normal.

I’m so disappointed. I just bought a brand new 2026 platinum Escalade. Upon getting home with my new Escalade, I found a small bubble in the paint above the door handle. I immediately texted the salesman and sent pictures. He told me to come to the dealership and let their guy look at it. I took my Escalade in and they reassured me it was a simple fix. NOT! When I returned to pick up my Escalade, the bubble is still there and now there is marks where they tried to sand the paint and they used a touch up paint and attempted to blend it. The paint absolutely doesn’t match and looks like a bullseye on my door. They have now taken my Escalade to a body shop for repair. I am being told they will do their best to correct the paint problem. Will the paint ever match again? I’m just sick over this. This has completely taken the excitement and joy out of getting a new vehicle!