u/NickJM21

How do you handle ongoing WCAG/ADA/EAA monitoring across multiple client sites?

I work as a software engineer and spend a chunk of time on compliance-adjacent work, and I'm trying to get a real picture of how people managing accessibility across multiple sites actually handle the ongoing part.

For those doing accessibility work across an agency, freelance client base, or portfolio of sites:

  1. Once a site's compliant, do you re-check it on any schedule, or is it a one-and-done audit?
  2. If a client got a demand letter or lawsuit, what would your actual paper trail look like — dated evidence of what was compliant, and when?
  3. What are you actually using day to day — axe DevTools, WAVE, manual testing with a screen reader, Level Access/Siteimprove, something else, or a mix?
  4. What's the real bottleneck — client communication, re-testing after every change, prioritizing what to fix first, or proving compliance after the fact?
  5. With EAA enforcement picking up (Carrefour's court order in France, Sweden's PTS opening cases), are clients actually asking about this more, or is it still off their radar until something breaks?

Not selling anything, just genuinely trying to understand how this gets handled in practice before I consider building anything in the space. Would especially appreciate war stories on where the existing tools fall short and it comes down to manual/expert judgment.

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u/NickJM21 — 4 days ago