r/accessibility

Hello there --

I work in marketing / design for a nonprofit in the IDD space and am seeking some professional development resources, ideally a formal certification, for creating and designing accessible documents. My organization develops resources like infographics and articles, as well as webinars within this space and I'm a part of the push to make sure those materials we share publicly are as accessible as possible (compatible with screen readers, high contrast, etc).

Most of what I'm finding is UX/web design based training and certifications, and I'm on the graphic design side of things. It's difficult to discern what is legitimate vs not worth my time.

My company will definitely pay for this sort of thing so free vs paid doesn't matter. I have found some through IAAP, University of the Arts London, University of Illinois, and Coursera.org.

I'd love any additional resources or places to look -- even just training on understanding all of the different accessible technology people are using, as well as how they work and interact with our content we're producing (.PDFs, PowerPoints, etc) would be really helpful!

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My boss is pitching AccessDrum for testing, both evaluations and remediation testing for our sites. They're significantly less expensive than the folks that we've contacted previously. The website says the right things but I'm wondering if anyone works with them? I'd love a testimonial from someone who's worked with them.

It's my third week as an ADA coordinator. What are some steps that you take to ensure you don't miss a WCAG violation? I usually do automated and manual checks and then screen reader testing. Also, how long, on average, does it take for you to audit a page?

I work as a software engineer and spend a chunk of time on compliance-adjacent work, and I'm trying to get a real picture of how people managing accessibility across multiple sites actually handle the ongoing part.

For those doing accessibility work across an agency, freelance client base, or portfolio of sites:

1. Once a site's compliant, do you re-check it on any schedule, or is it a one-and-done audit?
2. If a client got a demand letter or lawsuit, what would your actual paper trail look like — dated evidence of what was compliant, and when?
3. What are you actually using day to day — axe DevTools, WAVE, manual testing with a screen reader, Level Access/Siteimprove, something else, or a mix?
4. What's the real bottleneck — client communication, re-testing after every change, prioritizing what to fix first, or proving compliance after the fact?
5. With EAA enforcement picking up (Carrefour's court order in France, Sweden's PTS opening cases), are clients actually asking about this more, or is it still off their radar until something breaks?

Not selling anything, just genuinely trying to understand how this gets handled in practice before I consider building anything in the space. Would especially appreciate war stories on where the existing tools fall short and it comes down to manual/expert judgment.

I'm a solo accessibility auditor, and I'm looking for a way to bring in blind, deaf, and other AT users for a final round of user testing once remediation work is complete — basically a last sanity check before sign-off.

Budget is tight as a one-person operation, and I'd rather not hand my clients over to one of the big established testing firms who might try to poach them 😋. So I'm specifically after a company or group that offers just disabled user testing as a standalone service, not bundled into a full audit package.

Does anyone know of providers doing this?

Hopefully this doesn’t get taken down. I am a FULL TIME ACCESSIBILITY PROFESSIONAL. I am CPACC-certified and the whole nine yards.

I work for a state agency. We requested access for staff to CCA (Colour Contrast Analyser) and DaltonLens Colorblindness Simulator. Both were denied due to the security team citing NIST Cybersecurity Framework. I’ve been asked to help with an appeal.

We’re going to boost our business justification. But does anyone have alternate tools they’d recommend that may stand a better chance of being approved?

Curious what accessibility features (AI powered or not) have actually made a real difference for you or someone you know.

Trying to learn more so we can point people toward stuff that actually helps.

I’m curious what people here are using for speech-to-text when the goal is accessibility, studying, or reducing typing strain.

For lectures, long notes, or study material, accuracy matters a lot because one wrong term can throw off the whole meaning. I’ve been using Voicedash for turning spoken content into clear text that I can review, search, and edit into notes afterward. It’s been especially helpful for longer audio where I don’t want to keep replaying sections just to find one point.

I’ve also found that Voicedash works well alongside other tools depending on the workflow. For example, I’ll often organize transcripts in Notion, summarize key points with AI note-taking tools, or compare results with built-in speech-to-text options like Google Docs Voice Typing, Otter, or Microsoft Dictate. Combining transcription with note organization and search tools makes it much easier to study and revisit information later.

I still think official captions, transcripts, or school-provided accommodations are ideal when they’re available, but having a reliable voice-to-text workflow as a backup has been really useful.

What tools have been most dependable for you for lectures, long notes, or reducing typing?

All the comparison articles consider both fall detection and water resistance to be separate boxes that need ticking.

Automatic fall detection: tick

Water resistance: tick

It is rare for the articles to talk about whether both features work at the same time inside the shower.

Fall detection sensitivity inside the shower is a trade off because regular movements in the shower will activate false alarms.

Many manufactures reduce sensitivity when it comes to such situations, but this detail is rarely mentioned either in the specifications or in the marketing.

For people who use a fall detection device regularly inside the shower, does it detect falls or not at all?

Dear A11Y community, would appreciate some advice. I am hired as the Content Lead for a public sector department. The department has various websites for the same purpose (none are accessibility-compliant, some worse than others).

Those websites were funded by public money but closely gated by whoever started the project, and are seen as ’their achievement’. Our organisational environment isn’t digitally mature, anything remotely digital gets praised a lot and seen as incredible regardless of practical usability.

I advise the department on comms and occasionally make content for service projects.

Recently I helped some projects, an overhaul of content to make them accessible. A lot of work and efforts went into those, including remake of the content plus alt formats transcript captions and descriptions.

The host destination, one of those closely gate-kept websites, has one of the poorest usability, and a web manager who claims it is the best and accessible (it isn’t… even on homepage it has those seizure-inducing rapid movements of texts)

It has repeatedly received feedback that people don’t want to use it, and it breaks a lot of the WCAG criteria. But the sole web manager refused feedback and defended the website (and demanded more money ‘to realise its full potential’)

It is up to the directors what they want to do with that website. Anyway, I formatted the content and sent a package that is as okay as it could be.

The web manager straight ignored me, went direct to my client requestor (who asked me to make the content), liaised with them that they can make any future content for them (I am not sure they’re qualified to do that?), and demanded me to send the initial file to them so they can put on their channel. All the while no acknowledgement (not replying to me but just ‘mention‘ me in their email to my client when demanded me to send stuff), no please, and no thanks.

To be fair I think there is more than accessibility issues with their website, and somehow we share the same line manager. How do I approach this diplomatically? It dreads me that I still support several projects while knowing hosting on their site is just very poorly for our users. Thank you.

Curious to hear from people actually doing this work day to day, whether you're at a publisher, university, healthcare organization, or agency.

What's the one part of accessibility compliance that consistently costs you the most time, money, or sanity right now?

It could be:

• PDF/document remediation backlog

• Writing alt text for complex images (math, charts, diagrams)

• Keeping up with shifting deadlines (ADA Title II, EAA, etc.)

• Vendor/tooling limitations

• Getting buy-in internally to prioritize accessibility at all

• Something else entirely

No wrong answers. Just trying to get a real pulse on what people are dealing with. I might turn the most common answers into a follow-up deep-dive post.

Researching for tools/resources/workflow for converting scanned PDFs to music XML files for ADA Title II compliance for a higher education music department. Any recommendations would be much appreciated!

I’m trying to start a business targeting state and local government. Before I meet with important folks to ask for contracts/funding, I wanted to get some feedback on my pricing to make sure I’m not quoting anything ridiculously high or low. I’ll have some outside funding and will have at least 1-2 junior consultants under me. I know technology and accessibility, but the business side is uncharted territory.
Accessibility Assessments
Given as a custom, flat rate calculated based on size and complexity.
Home page (includes headers, footers, site navigation): $250
Simple (basic, static content): $150/page
Intermediate (tables, forms): $200/page
Advanced (dynamic, interactive content): $250/page
Estimated Totals:
Small website (10-20 pages): $2,000-4,000
Medium Website (20-50 pages): $4,000-9,500
Large websites (50+ pages): starting at $9,500
 
Mobile App Testing
Mobile app testing is the same price as web audits, priced per screen rather than by web page. Tested on both IOS and Android.
 
Accessibility Compliance Report (ACR)
We can transform the results of an accessibility assessment into a procurement-ready VPAT® Accessibility Conformance Report (ACR) documenting conformance with WCAG, Section 508, and/or other international standards. This service is an additional charge to reflect the additional documentation and work required.
ACR Preparation: +20% base audit price.
 
Verification Testing
Validate that previously identified accessibility issues have been corrected through targeted testing of remediated content. Includes verification of fixes, identification of any remaining issues, and an updated findings report.
Follow-up Verification: 25% original audit price
 
Website Remediation (undecided)
Option 1: By Issue
Calculate a custom quote based on the number and severity of issues found during audit.
Minor: $75/issue
Moderate: $150/issue
Major: $250/issue
 
Option 2: Based on Audit Price
Minor fixes: 50% original audit price
Moderate fixes: 75% audit price
Major fixes: 115% original audit price
Alternatively, a simple 60-70% rate across the board.
Document Remediation
Ensure PDF’s, word documents, and PowerPoints are accessible. Documents are priced based on length and complexity.
Basic Word documents: $5/page
Structured Word documents, basic PDF’s: $10/page
Structured PDF’s, PowerPoint presentations: $15/page or slide
Complex/scanned PDF’s: $25/page
 
Training & Consulting
Accessibility specialists will help to answer questions, fix problems, and train staff.
Temporary: $100/hour
Retainer: $1000 for 20 hours per month
 
 
 
Thank you so much to anyone who takes the time to review this. You’re doing me a huge favor.

Guys, is there any way I can copy and paste tags “Just the skeleton” for suppose, i have a 4 lists and instead of doing it 4 times. Is there anyway I can copy paste it 4 times? By doing one skeleton. Sry for my bad English, i hope you guys get it.

We recently started reviewing our platform after a client asked detailed questions about ADA compliance during onboarding and honestly the deeper we looked, the more obvious it became that our accessibility setup was mostly surface-level.

We had been relying on browser extensions and automated checkers for a while because they always returned decent scores, but once we manually tested real workflows the experience was far from great. Keyboard navigation broke in weird places, some modal windows trapped focus completely, and screen reader behavior around forms was inconsistent depending on the page.

Now management is debating whether it makes sense to bring in a dedicated accessibility audit service instead of trying to patch things internally little by little. I’m especially curious whether outside auditors actually help prioritize fixes realistically or if they just deliver giant issue lists nobody has time to process.

One company we’ve been researching is ADA Compliance Professionals because they seem more focused on real remediation guidance and manual testing rather than selling quick overlay solutions, but I’d still love hearing real experiences before we commit budget to this.

I am an MS by Research student at a Tier-1 institution in India and am currently exploring potential research problems in web accessibility.

I am looking for accessibility violations that only emerge through interaction with a website (e.g., keyboard navigation accessibility issues), rather than being apparent from a single page.

If you've come across such cases, I'd really appreciate it if you could share them.

Thanks