What??
I am going back to college. I was not getting responses to my emails about my ADA requests, so I called another person that is helping me (they basically have a little support team of advisors). The person said to call, instead of email and ask what was going on.
It turns out my accessibility counselor, who makes sure I have everything I need, went on vacation for 2 weeks. This is immediately prior to me starting summer classes. She didn't even tell me, so I was emailing her a few times, expecting an answer. No out of office emails either.
So now I have to meet with the accessibility office director to discuss what I need. It's honestly hilarious how ridiculous this is... At least let me know you are out!
EDIT: I received a reply from the director of the accessibility office and I sent a very strongly worded email... This is NOT ADA compliment. I should be allowed to buy textbooks for a cheaper price on eBay and get the PDF files...
"Ivapologize for the difficulties you have had for this request. As I believe you were told, ______ is on vacation, but you should definitely have had a clear path to proceed with this request.
Unfortunately, all three of the books you are seeking are available in e-book format commercially, therefore we are not able provide them in alternative textbook formats for you. We are only able to acquire textbooks in alternative formats if none are available to you through commercial or free channels. This limitation is clearly stated on our Alternative Format Textbook Request Form. If you were not directed to this form, and/or this was not clearly explained to you, I apologize again, and please rest assured that I am taking action to make sure that our procedures are clearer and more clearly explained going forward.
Please believe me when I say I understand your concern about changing formats with existing e-books. However, these concerns do not constitute a barrier that we can take action to remove."