u/Nick_Ola

Just wanted to report my current experience with the company.

I ordered at the end of August. Still waiting for my rug. Contacted customer service several times. They were nice but I was basically lied to every time.

At one point, they told me that they have a lot of orders to evade and are currently way behind. The fact that the website doesn’t mention that at all (7-10 days to ship was their expectation when I ordered) convinced me to warn other people here.

Personally, I loved Ruggable but this is the end for me. Looking elsewhere in the future. Delays can happen, but having to always reach out to get info and being gaslighted every time is too much.