Rebooked onto a connecting flight that is impossible to catch
The last leg of my returning flight was cancelled and then rebooked onto an earlier flight (9:30) that leaves before I even arrive at the airport (13:30).
I messaged the live chat and they told me there is no way to make the whole trip possible on the same day and they would have to shift me to the next day. But this would require an overnight stay and changing other flights/travel itinerary. I asked them to cancel just the last leg of the trip (I can easily get home another way) but they said they cannot refund the last leg of the trip since there are other flights I want to make. They recommended I ask for a refund after missing the flight.
Is this the right method? I wouldn't want to be trying to file for a refund and being told that it's not possible. Or would it just be better to stay the extra night and book hotel rooms, rebook flights and ask for a refund?