u/NilNow

It’s weird, i haven’t had this issue with any of the other colors. But I’ve been sent multiple times the version of this pant with the back knee seams - the stores haven’t had the size i wanted and every time there is an order shipped i get this older version. In the store when i went to ask, the person at the counter told me all navy versions had the seam since it’s shown in the picture online. That hasn’t been the case for any other colors I’ve ordered, but it does seem like they must have a huge inventory of the old styles left for true navy?

I spoke to an educator who said they have no way on their end to confirm which version of the pant you’ll get, which seems a little crazy since they’re quite different. Does anyone know a way to buy and guarantee that i can get the version without the seam? Or does this not exist for true navy like i was told in the store?

Otherwise im considering just giving up and keeping the navy with the seam since i otherwise love the pant and it’s getting tiring to try to get the newer version. But it’s frustrating that for $138 they can’t tell you whether you’ll get the new or older model.

Anyone know why it’s medium low and not low? There doesn’t seem to be a way to easily set low heat other than timed dry - anyone know of a sensor based setting for low heat?

Why is it that whenever i do an exchange, pants in particular, the “new” ones come in absolutely beaten up bags, almost always missing back tags, unwrapped, sometimes even appearing worn, and often the old models (seam across the back knee)? Ordering new doesn’t seem to have this issue.

Should i basically never exchange one item for another and just do returns instead and then reorder?