u/No-Ambition-2012

Best AI email assistant for someone drowning in Gmail?

I run a small business, it's never been busier but I am overwhelmed by my inbox. I literally can't keep up and I feel like I'm drowning.

We aren't earning enough to hire more staff, so I'm leaning towards an AI email assistant.

My biggest problems:

• Volume of emails

• Repeat emails from clients (sometimes multiple a day)

• 30 projects on the go at any given time, so 30+ clients, plus freelancers, so I can deal with 60+ different people a day.

I don't need help with:

• calenders

• meetings

• sharing with a team (I'm essentially a solo project manager)

• I don't really want AI to write my emails for me. It's one of the few things I enjoy about my job.

I want something that can tell me:

• "What does this person actually want?"

• "Summarise the last 18 emails in this thread."

• "What's changed since I last looked?"

• "What decisions are waiting on me?"

• "Who needs a reply today?"

I use Notion for project management, project tracking, updating the team (I love Notion). I use Gmail, chat GPT and Claude, but I prefer to write majority of my own emails.

I'm leaning towards Shortwave? But I'm open to ALL suggestions.

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u/No-Ambition-2012 — 6 days ago