u/No-Berry-8452

Feb 23’ I had an ex report fraud on my debit card (long story) one of the reversals was nintendo, they restricted my card and said that i’d need to provide the last 4 of the card used and the transaction ID for the transaction. Earlier this week I was able to get my account unlocked, only to have it locked again. I called again and gave them all of the information I had and they said i’d have to have the bank reverse the dispute to have my account unrestricted, bank says this is not possible. My account was unlocked earlier this week but now I need to have the bank reverse a dispute? Has anyone else come across an issue similar to this? Is there any way to submit an appeal or contact nintendo other than the support line?