A PickMe incident I feel really guilty about.
Yesterday around 9:30 PM, I was in a hurry to get home, so I booked a PickMe bike.
The pickup location was automatically shown as my current location, so I didn't think twice about checking it. About 3 minutes later, the rider arrived in the area and called me through PickMe to let me know that he had arrived.
That's when I realized something was wrong.
The pickup location was actually showing a place where I had been around 5 hours earlier. Somehow I hadn't noticed it when I booked the ride.
I wasn't sure what to do since I was already in a hurry, so I cancelled the ride and booked another one to get home.
The part I feel really bad about is that I didn't explain anything to the rider before cancelling. He had already arrived, and I suddenly cancelled without giving him any explanation.
I've honestly been feeling guilty about it since then.
I still have the bike number and all the trip details in my PickMe history, including the approximate time and fare.
I'd really like to explain the situation to him properly and then compensate him with the amount that was shown for the ride, if possible.
Does anyone know if PickMe support can help me with this?