
They need to stop allowing customers to change the time/date.
Today I received a task and accepted it because because the client stated they needed help moving at 430. Right when I accept about 30 minutes later they change the time to 830 AM. My schedule is blocked from Mon-Fri up until 4 PM. I dont understand how the customer can reschedule a task for 8 am on a weekday where clearly I am not showing availability. I told the customer yeah my schedule doesn't allow you to book until 4 but somehow after accepting the task im assuming that goes out the window. I told task rabbit they need to get rid of that because worst case scenario clients will request same day and just change the date and cancel to avoid a cancelation fee. Now this wasnt same day , but clients should not have the ability to change a time after I accepted a task. They should be able to send in a request for me to change the time/date but not flat out change everything on their end. That's just wrong on all levels. Im not so much mad at the customer, im mad at the fact that task rabbit even allows you to do that.
Here are pics