What do I do? Headstock broke in guitar shops possession
I took this guitar to a guitar shop for a set up and to see what they can do about this crack at the headstock. They just called me and said that as they were inspecting it, the headstock snapped completely off. They said they’re going to take it to a luthier but it’s probably going to be pretty expensive.
I told them I’ve had this guitar for over 6 years, I’ve had that crack the entire time, I’ve pushed on it, changed the strings dozens of times, traveled with it and I’ve never had any problems with it.
The guy said then I’m just extremely lucky and that our options are to scrap the guitar or take it to a Luthier. I said I feel like at this point the repair should be at the shops expense because it snapped while the employee was pushing on it. He said sir it was already broken. I said it was cracked not broken. He said it was really weak wood. I said when I dropped off this guitar and walked away I had a playable guitar and now you guys are calling me saying I have a guitar in two pieces. He said it was barely playable anyways. I said barely playable? I’ve been playing it for 6 years with a proper set up and now you’re just saying oops nothing we can do? He kept repeating himself insisting they did not break it, it was already broken and all they can do is get a quote from a luthier or scrap it.
I’m so pissed off I don’t know what to do. If I never brought it to them I’d still have a guitar.