Do not buy from Aroma360
My experience with this company has been extremely disappointing. I was never clearly informed that what I was agreeing to involved financing or a loan. Before moving forward, I specifically asked whether this would affect my credit and was told it would not. At no point was it properly explained that I was entering into a loan agreement. Had I been given that information, I never would have agreed.
When I tried to get answers, my questions were repeatedly ignored. I asked multiple times for an explanation about the loan and for documentation, but instead of addressing my concerns, they avoided the issue altogether. The only thing they were willing to discuss was canceling my subscription or returning the device.
This felt incredibly misleading. Consumers deserve full transparency before signing anything, especially when financing is involved. Failing to clearly disclose a loan while reassuring a customer that it won’t affect their credit is unacceptable.
I would strongly encourage anyone considering doing business with this company to carefully read every document before signing and ask for everything in writing. My experience left me feeling misled, and I would not recommend this company.