u/No-Willingness227

I so badly wanted Printful to work for me, but the customer support is so shockingly poor that I think I need to pull the plug and not proceed with them. They've left me hanging for more than 2 weeks over email, including ignoring my follow-up. If they can't even resolve the most basic support/account issue, how can I trust them to manage the fulfilment of my store and answer me if customers have issues?

Also, I noticed in the past that customer support only answers between 3-5 AM. Clearly they're outsourcing support to other areas of the world... very disappointing.