u/NoLingonberry2491

macy's has worst customer service ever!! I ordered something online and used my egift card. But unfortunately, the size didn't fit and I returned right away. I saw an email came through and said they received on 15Jun, so I thought they will be refunding me soon. However, on 29Jun, I still received Nothing. I called customer service, they said they cannot refund me egift card, they will have to mail me a physical gift card via USPS. Why??!! It says on website, the payment will be refunded as orignal form, Why Cannot refund me back in egift card?? Now I don't know when I will be receiving this card, it has been one week past, they even not ship out yet. Please go buy somewhere else if you can avoid Macy's at all!