u/NoTraffic6646

I contacted Cowboy for the umpteenth time, about my replacement frame. I was told at the time this whole problem reared its ugly head that I should under no circumstances ride my bike again. Ever. So here I am without a bike for coming up to two years, they tell me that the frames are being replaced in phases based on the mileage ridden.

I told them that I understood that,but how can I get up the required mileage when you have requested that I never ride my bike? They replied that they are aware that there is no logic to their position (!) but it remains their position so that’s it. They will not contact me again until I get up the required usage - which I never can…