BOPIS order
Hey guys i just got hire and i have a question, when doing BOPIS we got to select where will the order be (1A, 2A etc) after that where we look at the costumers order number and info/name should i write down the persons name or the name where “proxy” at the right of the page??? because they are 2 different names and idk which one to write on the paper before stapling it.
Can someone please clarify this because I want to know if everytime an BOPIS order has a proxy name i should be writing down that name instead of the name who’s account its under.
(Im mainly asking because today I was looking a pick up order for a costumer and I verify they last 4 digits and the name for that order was for Ava, she said yes and when i went to look on the shelf’s the name written was Zach, so i was confused and then she told me the name could be under Zach too. But i got confused bc on the BOPIS list it said Ava.)