u/No_Cardiologist1720

Casual communities vs Professional Communities.

I'm a CM at a professional community. I have prior experience as a CM. I grew a discord community (in music space) to 5k+ members.

I have no prior experience with professional communities tho.

I've been trying to do my best to provide value to our members and also trying to keep the community engaging. The issue is, professionals don't wake up excited about a professional community they joined. Their relationship with the community feels transactional to me ( I get it tho).

-How do I keep them engaged?

-How do I keep them visiting?

thankyou for your time

have a good one

reddit.com
u/No_Cardiologist1720 — 13 days ago

Has anyone here actually paid for a Customer success community?

I'm researching whether there's room for a higher-signal CS community beyond Slack groups, LinkedIn, and free forums..

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curious about these things -

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- Have you ever paid for a CS community, membership, or professional network?

- If yes, what made it worth paying for?

- If no, what would need to be included for you to consider it?

- What's currently missing from the CS communities you're part of today?

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for example, would you pay for things like:

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- Peer groups with other CS leaders

- Curated networking and introductions

- Mentorship

- Templates/playbooks

- Career opportunities / job referrals

- Private events (dinners, meetups etc) and workshops

- Operator-led discussions instead of vendor-heavy content

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im not selling anything here btw

Im just trying to understand what CS professionals see as value in a paid community to justify a membership fee.

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Would love to hear your honest take.

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thank you for your time

reddit.com
u/No_Cardiologist1720 — 20 days ago