Winns Solicitors - Non Fault claim - FEES England
Hi,
My partner a month ago had a learner driver reverse into her car, small scrape down the side of the vehicle. She googled direct line accident helpline where she then called the number at the time thought she was dealing with direct line however it was not, it was Winn solicitors (who she thought was acting on behalf of them).
They sent the car off to a repair garage, we got a hire car from enterprise & have had it for 27 days.
The repair garage fixed the car but then subsequently went into liquidation, after a fight & multiple calls we managed to get the car back a week later, unhappy with the repair but have said we will deal with this ourselves now as the issue remaining is minor. Technically we should not even have had the hire car for 11 of the 27 days because of the repair garage going into liquidation.
I have just read the agreement from Winn solicitors & am extremely concerned about the hire car charges x the amount of days we have had this car. It amounts to over £9000!!!!
The solicitors fees are £350/hour.
i am taking the car back to enterprise As soon as they open tomorrow.
i have just read similar threads regarding this & have seen the at fault insurers will likely dispute or refuse to pay for these charges as they are extremely excessive!
She has not yet even signed the credit agreement with Winn as it was in her junk folder & has only recently just seen this, we originally thought this was all part of direct line insurance with courtesy car etc.
I would assume if she does not sign this she will be liable for ALL costs regarding this claim but am reluctant too yet as dont want to put her in a locked agreement of some sorts.
What is the likelyhood of having to not pay for these extortionate fees whether we sign or not & is there any way out of this?
Aware she should have been more diligent on sourcing the correct telephone no. etc
The repairs were minor & no personal injury. But am worried we will have to go broke trying to get this sorted all because of some company has paid to have a number come up first on google!
Anyone been through this & what was the outcome?
Thanks