Ladbrokes closed account
Ladbrokes closed my account within 24 hours of winning £6814 and withdrawing £1500 off that amount. They haven’t given me a specific reason and seized the remaining £4814.
I’m assuming it’s due to them assuming “AML” but it was a £10 deposit. I have had communication over live chat asking for verification of my identity and the cards on my account, I made them aware that the card on my account was my daughters which the person specifically said on the chat that it breaches their terms and conditions but did I have consent to use their card and can I send them proof of the card which I did to then be sent a refund of my deposit and told they will not change their mind and are seizing the money.
Now I wouldn’t be so mad as understandably I shouldn’t have used my daughters card but I have used it numerous times over 6 months depositing £10 here and there and withdrawing the winnings into her account with absolutely no issues until now.
I’ve emailed etc with no response. Now what do I do?