Medical Abortion - Urgent help needed and we keep running in circles.
My wife and I are covered through Kaiser under CalPERS for California state workers, and we are having an unbelievably difficult time coordinating a medication abortion.
We’re currently on vacation in Northern California, and the closest Kaiser facility is Santa Rosa. We recently found out my wife is pregnant and decided to move forward with a medication abortion. We already confirmed the pregnancy ourselves by paying out of pocket for blood work and an ultrasound.
Since then, we’ve been getting bounced around by Kaiser with no actual resolution. They will not mail the medication to us, keep referring us back to the travel line, and nobody seems able to coordinate care or give us a clear path forward. We’ve spent hours on the phone and are getting nowhere.
This is obviously time sensitive, and the delays are becoming extremely stressful.
Has anyone dealt with this before through Kaiser/CalPERS while traveling? Any advice on:
- getting this escalated quickly
- reaching an actual care coordinator or supervisor
- getting authorization for out of network care
- speaking with someone familiar with reproductive care access through Kaiser
would be greatly appreciated.