We need to know the reason for a thumbs down
Does anyone else find it demoralising to get a thumbs down? Especially when I feel like I've had a good day. But whenever I've messaged support to find out why they never tell us.
So I wonder what the point of using a punitave measure such as thumbs down if we have no idea what went wrong & therefore could never do better in the future.
I'm also sure there are thumbs downs that are completely out of my control (due to wait for restairant to make order).