SBM ADMIN WINDOWS STAFF
Having been a student at XU for a long time, I’ve experienced my fair share of dismissive attitudes from various offices but the SBM administrative staff is on a completely different level. Both of my parents are minimum-wage workers, so from a young age, I’ve understood that no job is easy. I know what it means to work hard, receive low pay, and work unpaid overtime. So if you think I’m just a lazy student who loves to complain, you’re mistaken. This isn't about privilege; it’s about demanding fair treatment and respect. We pay significant tuition and fees to study at this university. The least we can expect is for simple yes-or-no questions to be answered directly not dismissed or met with sarcasm. We always try to approach the staff with respect, understanding that their work is tiring and stressful. But that should never justify mistreating students. I hope this reaches the attention of their department head so real improvements can be made.