Please answser me, Ban Shadow Pc
Hi everyone,
I'm writing here because I'm desperate. Two days ago, like many others, my account was suspended without any explanation.
This has affected me deeply because I work as a video editor and relied on Shadow to do my job. On top of that, I had many important project files stored there that I unfortunately didn't have backed up.
I've been using Shadow for almost two years without a single issue until now. I contacted support, and they initially told me it might have been a mistake and that they would review my case. After waiting anxiously, they finally replied saying that they were upholding my suspension because I had supposedly violated the Terms of Use, but they never explained how, when, or what I actually did.
I'm posting this in the hope that someone can help me. If anyone from the Shadow support team or staff reads this, I sincerely ask you to please take another look at my case. I'm truly devastated by this situation. I paid for the service, depended on it for my work, and lost access to important files without any clear explanation.
Please, if anyone can help or offer any advice, I would be incredibly grateful.
Thank you.
