I'm leaving Shadow PC, and I wanted to take a moment to say thank you before I go.

It's been 6 years now that I've been a customer. I started boarding school, on an iPad, then moved on to the Shadow Box, Macbook . Back then, as a student who traveled a lot, it was honestly incredible to have a powerful PC that fit in a bag or could be launched from a tablet. It let me do things I never could have done otherwise with the hardware I actually had on hand and my budget.

There were ups and downs over those 6 years, issues and frustrations, like probably a lot of you here. But looking back, Shadow was with me through a big chunk of my life, from high school all the way to today.

If I'm leaving, it's not out of resentment: I finally got the chance to buy myself a real desktop PC. After all these years, that was a milestone I wanted to hit.

So, thank you Shadow, and thanks to this community. Good luck to everyone still here.❤️❤️

Shadow happy user for more than 4 years, I used power since launch , good graphics but I never play RT and only in 2K, for all my games, GPU stay at 70% max use, when fps is rarely better than 60 , thanks to 100% CPU (despite run all procees like discord on my local device).

With the lite offer , I decide to downgrade from power to Neo Lite, I play now 80% of time locally with my Legion Go under steam OS, thanks to amazing CPU inside.

And I made a big test : Beamng Drive, 2K high/mid depend of settings, 10 AI car on west cost.

With power I was at 24-35 fps with saturated CPU and GPU at 50-70%.

Now I'm at 45-60 fps with saturated GPU and CPU at 70-80%.

FPS win is huge in this CPU intensive game, and with lowered graphic settings, I can have more fps, when in power it's change nothing.

For GPU rendering, AI and hungry RAM use, power is better.

But for average gamer, the so much powerful GPU of Neo is a no deal.

For reminder, Power is a 4 cores Zen3 at 2.8GHz when Neo is a 4 cores Zen4 at 3.25GHz.

Many gamer said "I want RTX 4080..." , but all forget the steam deck CPU performance of shadow.

every game I try to run says "can't run on virtual machine" so what can I play?

First off, i use Shadow since late 2020, when the monthly price was 13 bucks or so. And overall iam realy happy with how Shadow works.

In all these years i had to contact the Support maybe 4 or 5 times to get something resolved. And in all cases the problem got resolved, sure two times i had to use a complete reset and lose some stuff but it was fine.

Now since Friday i have realy anoying connection problems, everything shows up in green beside the stability tab and i end up with package loss and a higher latency.

Which makes playing Games not fun and borderline impossible because i do hardcore/no death runs all the time.

There were moments yesterday where it was playable, but not the whole day and today its unplayable.

The super anoying thing is, Shadow dosent have an active Support from Friday evening up to Monday 10 o clock in the morning.

And i dont think thats fair towards the customer. I wasted pretty much 3 days now, not being able to use Shadow, which is 10% of the whole month.

Monday i for sure have to invest some back and forth with the support to figure out the problem. I already did all the basic stuff, i also installed Geforce now and it was running fine, so the problem is 100% on Shadows side.

I realy wish we had support on the weekend, even more because thats when the traffic at its peak normally.

Or even let us pay 1 euro less per day these problems where happening, just something.

I have been using Shadowpc for a few years. I pay for the highest tier because I love the service, and it makes my life very convenient. My all time favorite game is Elden Ring, and I have been playing it on Shadowpc for a long time with no issues. Since one of the newest updates I can no longer play Elden Ring on Shadow atleast not online. I don't understand why it was fine for all that time and then all of a sudden it was a problem. I think the main problem is Shadow doesn't keep up with the gaming companies to make sure they are excluded from being tagged for being a VN. It's getting to be more and more of a thing. I just got Marvel Tokon, and you can't play it either. Please Shadow if there is something that we can do as customers to help let us know, but if nothing else Elden Ring should be fixed because it was already playable since it came out years ago. If you want Shadowpc to find a way to get Elden Ring off the white list let them know. If we just sit there and don't say anything it won't change. Contact them and let them know. Go on their social media accounts and let them know. It's ridiculous that shadowpc is considerd a VN to easy anti cheat when it's nearly impossible to use it to cheat like you can with a real VN.

Edit: It's come to my attention that Shadowpc doesn't have alot of say when it comes to what games get white listed even though I'm sure they could help us push to have Shadowpc universally put on an exclusion list for easy anti cheat. Shadowpc isn't like a normal VN it's setup so that the only people that can alter it is Shadowpc so it's nearly impossible for it to be used to cheat in game. It just seems illogical to me. My new point is I guess we need to blow up Bandai Namco and Sony's customer support and tell them to take shadow pc off it's list. If we can get one game taken off I'm sure it will help to get more taken off. I'm not suggesting people should harrasse these companies or do anything negative AT ALL, but if enough of us complain and suggest I don't see why they wouldn't change it. The only reason they woudn't is if they just don't care enough about their customers to allow them to use a service to play their games.

Hey.

Got connection timeout in middle of session, now I cant launch the fkin thing again.

In Shadow - My PCs it says its running, I turn it off, says Ready to launch. When I try to launch, the loading goes to middle and then reset and says Shadow is off.

Any tips? Getting real tired of this garbage service.

Shadow, I’ve been a subscriber (on-and-off) since before Covid and I have been a big fan of Power tier. Nothing better on the market.

I’d like the company to trial more powerful hardware, maybe poll users here to get some of us to commit to one year of service at a higher price point ($100+ a month). I would sign up, and I’m sure some others would too.

I’m playing around with the plethora of new PC VR mods coming out this summer, especially cyberpunk, and Power mode is just not sufficient. We need a higher tier.

EDIT: for those commenting about buying my own hardware, I travel frequently. I also take my Quest 3 to friends and relatives to play/demo games there. The flexibility of launching a powerful Shadow PC from just my iphone, and playing on a portable VR headset, is essential

I keep getting R-617 after playing for maximum of 50 minutes sometimes i get it faster. My firewall does allow Shadowpc, i made sure my internet is the problem and i have dual stack now, also turned off the router firewall as a test it still happened. My connection is good enough i ran a cmd command in the background while using shadowpc and there is no package loss. Does someone have the same problem or even a solution? I use Vodafone with an easybox805 router.

Hey, anyone know settings best for shadow PC using mobile Hotspot on a tablet. I generally got it down but this is too good. I wanna key in some real knowledge to get the best connection possible? Need a real nerd to help

So someone in the Shadow pc said that neonite u know the fn private server will work and has no anti cheat well when i tried it the anti cheat was there to bother me so any help or n

I’m thinking of getting shadow PC to play Microsoft flight simulator. Does anyone else flight sim on shadow pc? And if so, what plan are you on and how is the performance? Thanks!

Did you notice stability and latency degrading a lot since ~6 months?

Before that, I could almost always play fine. But now, shadow will very often (maybe 50% of the days I try to play) be barely usable, with very low fps, massive latency etc

I bought a Steam Controller I was very excited to use with my Shadow PC, without checking all of the details, and I found out I couldn't use it on iOS or Android because it's not recognized as a controller without Steam translating its inputs. I don't see a way to make it work on any mobile device, but for Windows, I thought it would be feasible to make it work with Shadow PC, but I'm running into some problems. I tried just having Steam open in the background while Shadow ran, and Shadow didn't see it as a controller there. I tried the port thing, but unless I messed it up somehow, that didn't have any success other than bugging the crap out of my Shadow. Has anyone had any success with this? Any tips or suggestions are appreciated thank youuuuu

The game crashes on startup with a fatal error message. I'm trying to determine if the game is just incompatible with a virtual machine because of the anti cheat, or if it's the psn issue that many others have been having.

Any WoW players here?

Running WoW on Shadow from the macOS client and I'm stuck between two mouse modes that are each broken in a different way.

Locked cursor: works fine but feels slow, because it's rendered on remote machine and streamed back to me as i understand. Fine in combat but painful in menus/bags etc

Unlocked cursor: cursor feels near-native, but I get a hitch every single time I hold RMB to turn the camera. Impossible to play

Anyone hit this specifically on Shadow with WoW? Most of what I've found is Steam Remote Play / Steam Deck threads with the same symptom, nothing Shadow-specific.

Any help would be appreciated

Hey everyone,

I’m hitting a wall trying to figure out why Shadow PC is stuttering and freezing on my gaming tablet when my local internet line seems completely fine on other devices.

I ran the official Shadow speed test (speedtest.defra01.shadow.tech) on both my work laptop and my gaming tablet (Lenovo Y700) using the same 5 GHz Wi-Fi network right next to my router, and the results are night and day:

Non-Tablet Device (Work Laptop):

• Download: ~400–500 Mb/s
• Ping: Flat ~28 ms
• Jitter: Extremely clean at ~4 ms

Speed test ran on work laptop at speedtest.defra01.shadow.tech

Gaming Tablet (Lenovo Y700):

• Download: ~300 Mb/s
• Ping: Spikes up to 80+ ms
• Upload Line: Almost flatlined at 0 Mb/s
• Jitter: Spikes wildly between 100 ms and 270+ ms

Lenovo Y700 tablet speed test from speedtest.defra01.shadow.tech

Because of this, Shadow PC has micro-freezes/input delay on the tablet, even though the laptop gets a smooth stream on the exact same network.

Everything I’ve tried so far to fix it:

1. Offloaded Home Network Devices: Turned 2.4 GHz back on, disconnected background devices, and verified that heavy devices (like my Fire Stick) were turned off so the tablet had clean airtime on 5 GHz.
2. Turned Bluetooth OFF: Completely disabled Bluetooth on the tablet to prevent antenna-sharing interference on the Wi-Fi card.
3. Android Location Services: Turned off background Wi-Fi scanning and Bluetooth scanning under Location settings.
4. MAC Privacy Settings: Changed the Wi-Fi network privacy setting from "Use randomized MAC" to "Use device MAC".
5. Legion Zone / Software Features: Disabled all network acceleration/fusion features in the tablet’s software.
6. Router Tweak Attempts: Checked the BT Smart Hub 2 router settings, but because of BT's 'forced band-steering/firmware' , I can't split the 2.4 GHz and 5 GHz network names separately without throwing errors on client devices.

Despite all of this, the laptop maintains 4 ms jitter, while the tablet continues to hit 270+ ms jitter and an upload drop on the speed test graph.

Since the test results on the laptop seem flawless compared to the tablet on the exact same Wi-Fi, the network itself seems fine. I'm not particularly good at networking stuff, so I really want to avoid spending money on a dedicated Wi-Fi 6 Access Point if the router isn't actually the root cause, especially if buying extra hardware won't even fix what might be a device-specific Android or Lenovo issue.

Note: Using an ethernet cable on the tablet is NOT an option for me

Thanks in advance for any advice!

I've been using Geforce Now for some time now, yet the lack of modding gets on my nerves.

I've heard that the queue times are bad for lite tier, how bad excactly?

How can shadow detect that i am rendering a video, which takes about 4h to render, without shutting down by itself? The solution cant be to wiggle the mouse every 30min....