My Nexus works in the US but not Canada?
I’m a Canadian and have had no issues using my Nexus to go through US customs at YVR. However, each time I enter Canada (via YVR airport), when I use the nexus machine, I’m prompted to use a different lane and can’t use nexus. The machine can read my card because it shows my name but I’m not sure what the error is for. When I ask the Canadian Customs agent they don’t know anything and just want to move me along. This has happened three times now.
Has anyone else had this issue? What would be the fix?
Thanks in advance!