We are planning a road trip and want to bring our dog with us. We will be going from Canada into the US. What do we need to bring with us in terms of documentation to take the dog with us? (Prob crossing whirlpool bridge in BUF)
Searched this sub and saw that nobody else here has had to jump through this many hoops for their Nexus application or renewal. Just my luck. I’ve visited Canada twice in the past 3 months so I’m surprised I’m being asked for this. The officer says it’s normal and common.
I thought the Canadian officers would do this during the interview when they’re side by side with the American officers, but I guess not.
Edit: I applied on July 5, so it’s been 3 months since I applied, which would fall in line with others who’ve been waiting 3-4 months since submitting their applications.
Edit 2: Email was sent by Firstname.Lastname@cbsa-asfc.gc.ca
Edit 3: I just called the CBSA Canadian Processing Center at the number for US Residents from this website:
https://www.cbsa-asfc.gc.ca/services/travel-voyage/prog/nexus/contacts-eng.html
I was told this is a legitimate request by the CBSA officer who answered the phone.
I'm a US citizen with Permanent Residency in Canada. I was living in the US for two years, and have returned to live in Canada full time. However, I still travel south for work frequently (~3 times a month).
When I moved I updated my address with Nexus online. However, every time I arrive in Canada, I am seen as a "visitor" on my nexus slip, and end up having to show customs my PR card. When I leave the baggage hall as well, security is quite suspicious and asks my business in Canada, how long I plan to stay, etc.. One agent has told me it's because I'm showing up as a tourist in my declaration.
I have checked my Nexus account, which shows my Canadian address. US CBP told me they could not do anything about this issue. CA CBSA told me the same thing, saying I have to "take it up with Nexus."
Any tips? Is it possible there's some kind of flag on my account? I just worry about it affecting my PR renewal in a few years. Plus, the added suspicion and questioning every time often eats into the time savings of using Nexus, especially at a small airport like YTZ.
I’m a Canadian and have had no issues using my Nexus to go through US customs at YVR. However, each time I enter Canada (via YVR airport), when I use the nexus machine, I’m prompted to use a different lane and can’t use nexus. The machine can read my card because it shows my name but I’m not sure what the error is for. When I ask the Canadian Customs agent they don’t know anything and just want to move me along. This has happened three times now.
Has anyone else had this issue? What would be the fix?
Thanks in advance!